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Twitter is one of the most popular social networking and micro-blogging services in the world. It allows account users to send 140-character updates on anything they choose, and for people to follow different users. It was created in 2006 by Jack Dorsey and now has more than 100 million users. Dorsey describes the word “twitter” as being “just perfect”. He said it means "a short burst of inconsequential information… and that’s exactly what the product was.” Twitter is used to keep in contact with friends, to network and keep up-to-date professionally, and as a source of world news. One analyst described 41% of twitter messages as being “pointless babble”. Twitter is one of the 50-highest-ranked websites and is rising steadily. It has enormous growth and revenue potential. |
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1. BRAINSTORM CHAT: Write all the words you can think of about Twitter on the board or on a piece of paper. Talk about these words with your partner(s). 2. TWITTER MORNING: Each student pretends to be an employee of Twitter. They walk around the class and talk about the company and their job. 3. RUMOURS: Each student writes down a pretend rumour about Twitter. They then walk around the class and talk to other students about their rumour. 4. GOOD AND BAD: Brainstorm good and bad things about Twitter and write them on the board. Students talk about these in pairs. 5. TRUE OR FALSE: Students find out several facts about Twitter. They write these down and add the same number of things about the company that are false. Students test each other on which of their points are true or false. 6. FACTS: In groups, students write down as many facts as they can about Twitter. The winner is the group with the most facts. Teacher may wish to have groups share their facts to make sure they are real.
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Twitter is one of the most popular social networking and ____________-blogging services in the world. It allows account ____________ to send 140-character updates on anything they choose, and for people to follow ____________ users. It was created in 2006 by Jack Dorsey and now has more than 100 million users. Dorsey ____________ the word “twitter” as being “just ____________”. He said it means "a short burst of inconsequential information… and that’s ____________ what the product was.” Twitter is used to keep in contact with friends, to network and keep up-to-____________ professionally, and as a source of world news. One ____________ described 41% of twitter messages as being “pointless ____________”. Twitter is one of the 50-highest-ranked websites and is rising steadily. It has enormous growth and revenue ____________. |
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Part 1. Your mission is to increase the profits and sales of Twitter. Complete this table with your project partner(s):
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How to improve them |
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A brand new ‘killer’ product |
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How Twitter is better than the competition |
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How to beat the competition |
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Part 2. Change partners and look at their project. Suggest improvements. Ask for advice on your project:
Part 3. Make a presentation on your project. Give it to the class. Vote the best projects.
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Role A Twitter CEO You believe your company is the best in the world. It pays its workers very well and working conditions are great. Your company is very green it cares about the environment. You think your levels of customer service are great. Disagree with person B, C and D. |
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Role B Twitter worker You think it’s a bad company to work for. You’re very unhappy with pay, raises and bonuses. You are very unhappy with the working environment. You don’t like the company’s policy on the environment. You keep hearing profits are more important than customers. Disagree with A and C. Tell D the truth. |
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Role C Twitter user You are a user of Twitter. You used to think it was great, but not now. Its workers are always very rude. No one ever answers the phone. You are shocked about its policy on privacy. You think all staff should get less pay. You disagree with person A and B. Tell D the truth. |
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Role D A journalist You keep hearing bad things about Twitter. You want to tell the world in your newspaper. You heard the CEO gets a huge bonus every year. You found a company memo saying profits are more important than the environment. You want to know why so many staff are ill. Find the truth. |
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Role A Twitter New Services Director You have created a new service for Twitter. You believe the new product will be the company’s best ever. It will be a bestseller. There are people who do not agree with you. You need B, C and D on your side. Tell them why this is a service that will bring great things to Twitter. |
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Role B Twitter Marketing Director You think the company’s new service is a really bad idea. It will give your company a really bad name. You think the New Services Director is trying to destroy the company. Try to get him/her to understand there’s no way the new product will sell. Try to get person C and D on your side. |
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Role C Twitter Market Researcher You have interviewed thousands of people about the new service. They don’t like it or hate it. You think it will be successful if they make many changes. Tell the New Services Director he/she needs to change the product. You neither like nor trust person B. Disagree will him/her. |
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Role D Twitter Shareholder You know a lot about Twitter’s new service. You are worried it will not sell and share prices will go down. You think A is crazy and must find a new job. You agree with everything B says. You don’t agree with C. The new service should not go on the market. |
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INTERVIEWER (Write the questions you want to ask the candidate.) |
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INTERVIEWEE (Write questions you want to ask the interviewer.) |
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STUDENT A’s QUESTIONS (Do not show these to student B) |
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STUDENT B’s QUESTIONS (Do not show these to student A) |
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Write five GOOD questions about Twitter in the table. Do this in pairs. Each student must write the questions on his / her own paper.
When you have finished, interview other students. Write down their answers.
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Q.1.
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Q.2.
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Q.3.
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Q.4.
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Write anything about Twitter for 10 minutes. Show your partner your paper. Correct each other’s work.
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Write a letter to Twitter. Complain about one of its products. Ask for a refund. Show your partner your paper. Correct each other’s work.
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Write a letter of apology to the customer. Explain why you cannot give a refund. Show your partner your letter. Correct each other’s work.
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1. VOCABULARY EXTENSION: Choose several of the words from the text. Use a dictionary or Google’s search field (or another search engine) to build up more associations / collocations of each word.
2. INTERNET INFO: Search the Internet and find more information about Twitter. Talk about what you discover with your partner(s) in the next lesson.
3. MAGAZINE ARTICLE: Write a magazine article about Twitter. What have they done recently? What are their plans? Read what you wrote to your classmates in the next lesson. Give each other feedback on your articles.
4. TWITTER POSTER Make a poster about Twitter. Make sure you sell the company to the public. Show it to your classmates in the next lesson. Give each other feedback on your posters.
5. MY TWITTER LESSON: Make your own English lesson on Twitter. Make sure there is a good mix of things to do. Find some good online activities. Teach the class / another group when you have finished.
6. ONLINE SHARING: Use your blog, wiki, Facebook page, MySpace page, Twitter stream, Del-icio-us / StumbleUpon account, or any other social media tool to get opinions on Twitter. Share your findings with the class.
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