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20-Page Handout + MP3 + 8 Online Quizzes on Ryanair

GAMES:

• Fill-in-the-blank
• Matching
• Hangman
• Flash cards
• Sentence jumble
• Missing words
• No letters
• Crossword puzzle

Ryanair was founded in 1985. In 1991, Michael O'Leary was tasked with increasing its profitability. He quickly implemented faster aircraft turn-around, a "no frills" approach to economy class and no business class. In 2000 the airline launched its online booking system.  Passenger numbers rose and have grown by up to 25% a year since then. Ryanair carried fewer than 700,000 passengers annually in the 1980s but had 72 million customers in 2010. It also flies to over 150 destinations. Twenty percent of its revenue comes from optional extras - i.e. from sources other than air tickets. A leading consumer magazine said the airline was the "worst offender" for charging for optional extras. Ryanair argues this allows passengers who do not require these services to travel for the lowest possible price, thus giving customers the flexibility to choose what they pay for.

1. BRAINSTORM CHAT: Write all the words you can think of about Ryanair on the board or on a piece of paper. Talk about these words with your partner(s).
2. RYANAIR MORNING: Each student pretends to be an employee of Ryanair. They walk around the class and talk about the company and their job.
3. RUMOURS: Each student writes down a pretend rumour about Ryanair. They then walk around the class and talk to other students about their rumour.
4. GOOD AND BAD: Brainstorm good and bad things about Ryanair and write them on the board. Students talk about these in pairs.
5. TRUE OR FALSE: Students find out several facts about Ryanair. They write these down and add the same number of things about the company that are false. Students test each other on which of their points are true or false.
6. FACTS: In groups, students write down as many facts as they can about Ryanair. The winner is the group with the most facts. Teacher may wish to have groups share their facts to make sure they are real.

  LISTENING / READING GAP FILL

Ryanair was founded in 1985. In 1991, Michael O'Leary was tasked with _______________________. He quickly implemented faster _______________________, a "no frills" approach to economy class and no business class. In 2000 the airline _______________________ booking system.  Passenger numbers rose and have grown by up to 25% a year since then. Ryanair carried fewer than 700,000 passengers _______________________ but had 72 million customers in 2010. It also flies to _______________________. Twenty per cent of its revenue comes from optional extras - i.e. from sources _______________________. A leading consumer magazine said the airline was _______________________ for charging for optional extras. Ryanair argues this allows passengers who do not require these services to travel for the lowest possible price, thus giving customers the _______________________ what they pay for.

  CORRECT THE SPELLING

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  UNJUMBLE THE WORDS

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  INSERT THE VOWELS

Ry_n__r  w_s  f__nd_d  _n  1985.  _n  1991,  M_ch__l  _'L__ry  w_s  t_sk_d  w_th  _ncr__s_ng  _ts  pr_f_t_b_l_ty.  H_  q__ckly  _mpl_m_nt_d  f_st_r  __rcr_ft  t_rn-_r__nd,  _  "n_  fr_lls"  _ppr__ch  t_  _c_n_my  cl_ss  _nd  n_  b_s_n_ss  cl_ss.  _n  2000  th_  __rl_n_  l__nch_d  _ts  _nl_n_  b__k_ng  syst_m.    P_ss_ng_r  n_mb_rs  r_s_  _nd  h_v_  gr_wn  by  _p  t_  25%  _  y__r  s_nc_  th_n.  Ry_n__r  c_rr__d  f_w_r  th_n  700,000  p_ss_ng_rs  _nn__lly  _n  th_  1980s  b_t  h_d  72  m_ll__n  c_st_m_rs  _n  2010.  _t  _ls_  fl__s  t_  _v_r  150  d_st_n_t__ns.  Tw_nty  p_r  c_nt  _f  _ts  r_v_n__  c_m_s  fr_m  _pt__n_l  _xtr_s  -  _._.  fr_m  s__rc_s  _th_r  th_n  __r  t_ck_ts.  _  l__d_ng  c_ns_m_r  m_g_z_n_  s__d  th_  __rl_n_  w_s  th_  "w_rst  _ff_nd_r"  f_r  ch_rg_ng  f_r  _pt__n_l  _xtr_s.  Ry_n__r  _rg__s  th_s  _ll_ws  p_ss_ng_rs  wh_  d_  n_t  r_q__r_  th_s_  s_rv_c_s  t_  tr_v_l  f_r  th_  l_w_st  p_ss_bl_  pr_c_,  th_s  g_v_ng  c_st_m_rs  th_  fl_x_b_l_ty  t_  ch__s_  wh_t  th_y  p_y  f_r.

  PUNCTUATE THE TEXT & ADD CAPITALS

ryanair was founded in 1985 in 1991 michael oleary was tasked with increasing its profitability he quickly implemented faster aircraft turn-around a "no frills" approach to economy class and no business class in 2000 the airline launched its online booking system  passenger numbers rose and have grown by up to 25% a year since then ryanair carried fewer than 700000 passengers annually in the 1980s but had 72 million customers in 2010 it also flies to over 150 destinations twenty per cent of its revenue comes from optional extras - ie from sources other than air tickets a leading consumer magazine said the airline was the "worst offender" for charging for optional extras ryanair argues this allows passengers who do not require these services to travel for the lowest possible price thus giving customers the flexibility to choose what they pay for

  CHOOSE THE CORRECT TENSE

Ryanair .......... (was) founded in 1985. In 1991, Michael O'Leary was .......... (tasked) with increasing its profitability. He quickly .......... (implemented) faster aircraft turn-around, a "no frills" approach to economy class and no business class. In 2000 the airline .......... (launched) its online booking system.  Passenger numbers .......... (rose) and have .......... (grown) by up to 25% a year since then. Ryanair .......... (carried) fewer than 700,000 passengers annually in the 1980s but .......... (had) 72 million customers in 2010. It also flies to over 150 destinations. Twenty per cent of its revenue .......... (comes) from optional extras - i.e. from sources other than air tickets. A leading consumer magazine .......... (say) the airline was the "worst offender" for charging for optional extras. Ryanair .......... (argues) this allows passengers who do not .......... (require) these services to .......... (travel) for the lowest possible price, thus giving customers the flexibility to .......... (choose) what they pay for.

  REWRITE WITH SPACES

Ryanairwasfoundedin1985.In1991,MichaelO'Learywastaskedwithincreasing
itsprofitability.Hequicklyimplementedfasteraircraftturnaround,a"nofrills"
approachtoeconomyclassandnobusinessclass.In2000theairlinelaunchedits
onlinebookingsystem.Passengernumbersroseandhavegrownbyupto25%ayear
sincethen.Ryanaircarriedfewerthan700,000passengersannuallyinthe1980sbut
had72millioncustomersin2010.Italsofliestoover150destinations.Twentyper
centofitsrevenuecomesfromoptionalextrasi.e.fromsourcesotherthanair
tickets.Aleadingconsumermagazinesaidtheairlinewasthe"worstoffender"
forchargingforoptionalextras.Ryanairarguesthisallowspassengerswhodonot
requiretheseservicestotravelforthelowestpossibleprice,thusgivingcustomers
theflexibilitytochoosewhattheypayfor.
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  CHOOSE THE CORRECT WORD

  PROJECT RYANAIR

Part 1. Your mission is to increase the profits and sales of Ryanair. Complete this  table with your project partner(s):

Part 2. Change partners and look at their project. Suggest improvements. Ask for advice on your project:
Part 3. Make a presentation on your project. Give it to the class. Vote the best projects.

  RYANAIR – ROLE PLAY 1

  RYANAIR – ROLE PLAY 2

  JOB INTERVIEW ROLE PLAY

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  DISCUSSION (Write your own questions)

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  RYANAIR SURVEY

Write five GOOD questions about Ryanair in the table. Do this in pairs. Each student must write the questions on his / her own paper.
When you have finished, interview other students. Write down their answers.

• Now return to your original partner and share and talk about what you found out. Change partners often.
• Make mini-presentations to other groups on your findings.

  WRITING 1 – SPEED WRITING

Write anything about Ryanair for 10 minutes. Show your partner your paper. Correct each other’s work.
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  WRITING 2 – LETTER OF COMPLAINT

Write a letter to Ryanair. Complain about one of its products. Ask for a refund. Show your partner your paper. Correct each other’s work.
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  WRITING 3 – LETTER OF APOLOGY

Write a letter of apology to the customer. Explain why you cannot give a refund. Show your partner your letter. Correct each other’s work.
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  HOMEWORK

1. VOCABULARY EXTENSION: Choose several of the words from the text. Use a dictionary or Google’s search field (or another search engine) to build up more associations / collocations of each word.
2. INTERNET INFO: Search the Internet and find more information about Ryanair. Talk about what you discover with your partner(s) in the next lesson.
3. MAGAZINE ARTICLE: Write a magazine article about Ryanair. What have they done recently? What are their plans? Read what you wrote to your classmates in the next lesson. Give each other feedback on your articles.
4. RYANAIR POSTER Make a poster about Ryanair. Make sure you sell the company to the public.  Show it to your classmates in the next lesson. Give each other feedback on your posters.
5. MY RYANAIR LESSON: Make your own English lesson on Ryanair. Make sure there is a good mix of things to do. Find some good online activities. Teach the class / another group when you have finished.
6. ONLINE SHARING: Use your blog, wiki, Facebook page, MySpace page, Twitter stream, Del-icio-us / StumbleUpon account, or any other social media tool to get opinions on Ryanair. Share your findings with the class.