Business English Materials.com
20-Page Handout + MP3 + 8 Online Quizzes on Pizza Hut

Advertisements

PRINT:
PDF
 
LISTEN:
MP3
 

GAMES:

HOME

DONATE

More
Sean
Banville
Sites

MY e-BOOK

See a sample

E-mail this lesson to a
student or colleague



FACEBOOK

THE ARTICLE

Pizza Hut is one of the world’s best-known pizza restaurants. It was founded in 1958 in Kansas, USA, by brothers Dan and Frank Carney. Twenty years later, it was bought by Pepsico. Pizza Hut offers dine-in, takeaway and home delivery options in nearly all its 10,000 locations in more than 90 countries. The website says: “At Pizza Hut, we take great pride and care to provide you with the best food and dining experience in the quick-service restaurant business.” The company is well-known for using famous people in their adverts. These include former Soviet Union Premier Mikhail Gorbachev, ex-boxing champion Muhammad Ali and the Muppets. The company was also the first to sponsor the first space pizza delivery in 2001, when the company’s name was put on the side of a Russian rocket.


 

Advertisements

 

WARM UPS



 

1. BRAINSTORM CHAT: Write all the words you can think of about Pizza Hut on the board or on a piece of paper. Talk about these words with your partner(s).

2. PIZZA HUT MORNING: Each student pretends to be an employee of Pizza Hut. They walk around the class and talk about the company and their job.

3. RUMOURS: Each student writes down a pretend rumour about Pizza Hut. They then walk around the class and talk to other students about their rumour.

4. GOOD AND BAD: Brainstorm good and bad things about Pizza Hut and write them on the board. Students talk about these in pairs.

5. TRUE OR FALSE: Students find out several facts about Pizza Hut. They write these down and add the same number of things about the company that are false. Students test each other on which of their points are true or false.

6. FACTS: In groups, students write down as many facts as they can about Pizza Hut. The winner is the group with the most facts. Teacher may wish to have groups share their facts to make sure they are real.

*  LISTENING / READING GAP FILL

Pizza Hut is one of _______________________ pizza restaurants. It was founded in 1958 in Kansas, USA, by brothers Dan and Frank Carney. Twenty years later, it was bought by Pepsico. Pizza Hut offers dine-in, takeaway and _______________________ nearly all its 10,000 _______________________ 90 countries. The website says: “At Pizza Hut, we _______________________ to provide you with the best food and _______________________ quick-service restaurant business.” The company is well-known for using famous _______________________. These include former Soviet Union Premier Mikhail Gorbachev, ex-boxing champion Muhammad Ali and the Muppets. The company was also the first _______________________ pizza delivery in 2001, when the company’s name _______________________ a Russian rocket.

*  CORRECT THE SPELLING

Pizza Hut is one of the world’s best-known pizza restaurants. It was doufnde in 1958 in Kansas, USA, by brothers Dan and Frank Carney. Twenty years later, it was bought by Pepsico. Pizza Hut offers dine-in, kyeawtaa and home delivery options in nearly all its 10,000 saooitcnl in more than 90 countries. The website says: “At Pizza Hut, we take great ridep and care to provide you with the best food and ngdiin experience in the quick-rseiecv restaurant business.” The company is well-known for using famous people in their stevadr. These include errfom Soviet Union Premier Mikhail Gorbachev, ex-boxing champion Muhammad Ali and the Muppets. The company was also the first to proossn the first space pizza delivery in 2001, when the company’s name was put on the side of a Russian tkoecr.

*  UNJUMBLE THE WORDS

Pizza Hut is known - best world’s the of one pizza restaurants. It was founded in 1958 in Kansas, USA, by brothers Dan and Frank Carney. Twenty years later, it was bought by Pepsico. Pizza Hut offers dine-in, takeaway options and in home nearly delivery all its 10,000 than more in locations countries 90. The website says: “At Pizza Hut, take pride care we great and to provide dining and food best the with you experience in the quick-service restaurant business.” The company is well-known in adverts using people their for famous. These include former Soviet Union Premier Mikhail Gorbachev, ex-boxing champion Muhammad Ali and the Muppets. first the also was company The sponsor to the first space pizza delivery in 2001, when the company’s name side was of put a on Russian the rocket.

*  INSERT THE VOWELS

P_zz_ H_t _s _n_ _f th_ w_rld’s b_st-kn_wn p_zz_ r_st__r_nts. _t w_s f__nd_d _n 1958 _n K_ns_s, _S_, by br_th_rs D_n _nd Fr_nk C_rn_y. Tw_nty y__rs l_t_r, _t w_s b__ght by P_ps_c_. P_zz_ H_t _ff_rs d_n_-_n, t_k__w_y _nd h_m_ d_l_v_ry _pt__ns _n n__rly _ll _ts 10,000 l_c_t__ns _n m_r_ th_n 90 c__ntr__s. Th_ w_bs_t_ s_ys: “_t P_zz_ H_t, w_ t_k_ gr__t pr_d_ _nd c_r_ t_ pr_v_d_ y__ w_th th_ b_st f__d _nd d_n_ng _xp_r__nc_ _n th_ q__ck-s_rv_c_ r_st__r_nt b_s_n_ss.” Th_ c_mp_ny _s w_ll-kn_wn f_r _s_ng f_m__s p__pl_ _n th__r _dv_rts. Th_s_ _ncl_d_ f_rm_r S_v__t _n__n Pr_m__r M_kh__l G_rb_ch_v, _x-b_x_ng ch_mp__n M_h_mm_d _l_ _nd th_ M_pp_ts. Th_ c_mp_ny w_s _ls_ th_ f_rst t_ sp_ns_r th_ f_rst sp_c_ p_zz_ d_l_v_ry _n 2001, wh_n th_ c_mp_ny’s n_m_ w_s p_t _n th_ s_d_ _f _ R_ss__n r_ck_t.

*  PUNCTUATE THE TEXT AND ADD CAPITALS

pizza hut is one of the world’s best-known pizza restaurants it was founded in 1958 in kansas usa by brothers dan and frank carney twenty years later it was bought by pepsico pizza hut offers dine-in takeaway and home delivery options in nearly all its 10000 locations in more than 90 countries the website says “at pizza hut we take great pride and care to provide you with the best food and dining experience in the quick-service restaurant business” the company is well-known for using famous people in their adverts these include former soviet union premier mikhail gorbachev ex-boxing champion muhammad ali and the muppets the company was also the first to sponsor the first space pizza delivery in 2001 when the company’s name was put on the side of a russian rocket

*  CHOOSE THE CORRECT TENSE

Pizza Hut .......... (be) one of the world’s best-known pizza restaurants. It was .......... (found) in 1958 in Kansas, USA, by brothers Dan and Frank Carney. Twenty years later, it was .......... (buy) by Pepsico. Pizza Hut .......... (offer) dine-in, takeaway and home delivery options in nearly all its 10,000 locations in more than 90 countries. The website .......... (say): “At Pizza Hut, we .......... (take) great pride and care to .......... (provide) you with the best food and dining experience in the quick-service restaurant business.” The company .......... (be) well-known for using famous people in their adverts. These .......... (include) former Soviet Union Premier Mikhail Gorbachev, ex-boxing champion Muhammad Ali and the Muppets. The company .......... (be) also the first to .......... (sponsor) the first space pizza delivery in 2001, when the company’s name was .......... (put) on the side of a Russian rocket.

*  REWRITE WITH SPACES

PizzaHutisoneoftheworld’sbest-knownpizzarestaurants.Itwasfoundedin1958inKansas,
USA,bybrothersDanandFrankCarney.Twentyyearslater,itwasboughtbyPepsico.Pizza
Hutoffersdine-in,takeawayandhomedeliveryoptionsinnearlyallits10,000locations
inmorethan90countries.Thewebsitesays:“AtPizzaHut,wetakegreatprideandcareto
provideyouwiththebestfoodanddiningexperienceinthequick-servicerestaurant
business.”Thecompanyiswell-knownforusingfamouspeopleintheiradverts.These
includeformerSovietUnionPremierMikhailGorbachev,ex-boxingchampionMuhammad
AliandtheMuppets.Thecompanywasalsothefirsttosponsorthefirstspacepizza
deliveryin2001,whenthecompany’snamewasputonthesideofaRussianrocket.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

*  CHOOSE THE CORRECT WORD

Pizza Hut is one of the world’s best-____________ pizza restaurants. It was founded in 1958 in Kansas, USA, by brothers Dan and Frank Carney. Twenty years later, it was bought by Pepsico. Pizza Hut offers dine-in, ____________ and home delivery ____________ in nearly all its 10,000 locations in more than 90 countries. The website says: “At Pizza Hut, we take great ____________ and care to provide you with the best food and ____________ experience in the quick-service restaurant business.” The company is well-known for ____________ famous people in their ____________. These include former Soviet Union Premier Mikhail Gorbachev, ex-boxing ____________ Muhammad Ali and the Muppets. The company was also the first to ____________ the first space pizza delivery in 2001, when the company’s name was put on the ____________ of a Russian rocket.

 

 

pride
using
takeaway
sponsor
known
side
dining
champion
options
adverts

*  PROJECT PIZZA HUT

Part 1. Your mission is to increase the profits and sales of Pizza Hut. Complete this  table with your project partner(s):

Main products

 

 

 

How to improve them

 

 

 

A brand new ‘killer’ product

 

How Pizza Hut is better than the competition

 

How to beat the competition

 

Part 2. Change partners and look at their project. Suggest improvements. Ask for advice on your project:

Part 3. Make a presentation on your project. Give it to the class. Vote the best projects.

*  PIZZA HUT – ROLE PLAY 1

Role  A – Pizza Hut CEO

You believe your company is the best in the world. It pays its workers very well and working conditions are great. Your company is very green – it cares about the environment. You think your levels of customer service are great. Disagree with person B, C and D.

Role  B – Pizza Hut worker

You think it’s a bad company to work for. You’re very unhappy with pay, raises and bonuses. You are very unhappy with the working environment. You don’t like the company’s policy on the environment. You keep hearing profits are more important than customers. Disagree with A and C. Tell D the truth.

Role  C – Pizza Hut customer

You are a customer of Pizza Hut. You used to think it was great, but not now. Its workers are always very rude. No one ever answers the phone. You are shocked about its policy on the environment. You think all staff should get less pay. You disagree with person A and B. Tell D the truth.

Role  D – A journalist

You keep hearing bad things about Pizza Hut. You want to tell the world in your newspaper. You heard the CEO gets a huge bonus every year. You found a company memo saying profits are more important than the environment. You want to know why so many staff are ill. Find the truth.

*  PIZZA HUT – ROLE PLAY 2

Role  A – Pizza Hut New Products Director

You have created a new product for Pizza Hut. You believe the new product will be the company’s best ever. It will be a bestseller. There are people who do not agree with you. You need B, C and D on your side. Tell them why this is a product that will bring great things to Pizza Hut.

Role  B – Pizza Hut Marketing Director

You think the company’s new product is a really bad idea. It will give your company a really bad name. You think the New Products Director is trying to destroy the company. Try to get him/her to understand there’s no way the new product will sell. Try to get person C and D on your side.

Role  C – Pizza Hut Market Researcher

You have interviewed thousands of people about the new product. They don’t like it or hate it. You think it will be successful if they make many changes. Tell the New Products Director he/she needs to change the product. You neither like nor trust person B. Disagree will him/her.

Role  D – Pizza Hut Shareholder

You know a lot about Pizza Hut’s new product. You are worried it will not sell and share prices will go down. You think A is crazy and must find a new job. You agree with everything B says. You don’t agree with C. The new product should not go on the market.

*  JOB INTERVIEW ROLE PLAY

INTERVIEWER  (Write the questions you want to ask the candidate.)

1.

________________________________________________________

2.

________________________________________________________

3.

________________________________________________________

4.

________________________________________________________

5.

________________________________________________________

6.

________________________________________________________

------------------------------------------------------------------------------

INTERVIEWEE  (Write questions you want to ask the interviewer.)

1.

________________________________________________________

2.

________________________________________________________

3.

________________________________________________________

4.

________________________________________________________

5.

________________________________________________________

6.

________________________________________________________

*  DISCUSSION (Write your own questions)

STUDENT A’s QUESTIONS (Do not show these to student B)

1.

________________________________________________________

2.

________________________________________________________

3.

________________________________________________________

4.

________________________________________________________

5.

________________________________________________________

6.

________________________________________________________

------------------------------------------------------------------------------

STUDENT B’s QUESTIONS (Do not show these to student A)

1.

________________________________________________________

2.

________________________________________________________

3.

________________________________________________________

4.

________________________________________________________

5.

________________________________________________________

6.

________________________________________________________

*  PIZZA HUT SURVEY

Write five GOOD questions about Pizza Hut in the table. Do this in pairs. Each student must write the questions on his / her own paper.

When you have finished, interview other students. Write down their answers.

 

STUDENT 1

_____________

STUDENT 2

_____________

STUDENT 3

_____________

Q.1.

 

 

 

 

Q.2.

 

 

 

 

Q.3.

 

 

 

 

Q.4.

 

 

 

 

Q.5.

 

 

 

 

*  WRITING 1 – SPEED WRITING

Write anything about Pizza Hut for 10 minutes. Show your partner your paper. Correct each other’s work.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

*  WRITING 2 – LETTER OF COMPLAINT

Write a letter to Pizza Hut. Complain about one of its products. Ask for a refund. Show your partner your paper. Correct each other’s work.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

*  WRITING 3 – LETTER OF APOLOGY

Write a letter of apology to the customer. Explain why you cannot give a refund. Show your partner your letter. Correct each other’s work.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

*  HOMEWORK

1. VOCABULARY EXTENSION: Choose several of the words from the text. Use a dictionary or Google’s search field (or another search engine) to build up more associations / collocations of each word.

2. INTERNET INFO: Search the Internet and find more information about Pizza Hut. Talk about what you discover with your partner(s) in the next lesson.

3. MAGAZINE ARTICLE: Write a magazine article about Pizza Hut. What have they done recently? What are their plans? Read what you wrote to your classmates in the next lesson. Give each other feedback on your articles.

4. PIZZA HUT POSTER Make a poster about Pizza Hut. Make sure you sell the company to the public.  Show it to your classmates in the next lesson. Give each other feedback on your posters.

5. MY PIZZA HUT LESSON: Make your own English lesson on Pizza Hut. Make sure there is a good mix of things to do. Find some good online activities. Teach the class / another group when you have finished.

6. ONLINE SHARING: Use your blog, wiki, Facebook page, MySpace page, Twitter stream, Del-icio-us / StumbleUpon account, or any other social media tool to get opinions on Pizza Hut. Share your findings with the class.

ANSWERS

You can check your answers to these activities by looking at the article at the top of this page.

Help Support This Website

  • Please consider a Donation.
  • Recommend the site on blogs, forums and other sites.
  • Link this site.
  • Consider buying my 1,000 Ideas and Activities book.

Sean Banville's Other Websites

I also have thousands of other lessons
on my other websites.


 
 

 


Free ESL Materials Website

Free ESL Materials.com: A site containing links to free materials for ESL teachers and students.


Links | Copyright © 2010-2014 by Sean Banville | Privacy Policy

www.BusinessEnglishMaterials.com by Sean Banville is licensed under a
Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.